Heat & Eat
Privacy Policy
100% natural meat
Keep frozen
# Privacy Policy
*Heat & Eat* respects its customers' privacy, and we are committed to handling personal data collected through our website in a way that protects it and uses it only for the purposes necessary to provide our services.
## 1. Data We May Collect
When using the website or placing an order, we may collect certain data, such as:
* Name.
* Phone number.
* Delivery address.
* Email address, when provided.
* Order and purchase details.
* Information related to website usage.
* Payment data necessary to complete the transaction through payment service providers, when electronic payment methods are used.
## 2. How We Use Data
We may use your data to:
* Confirm and fulfill orders.
* Deliver products.
* Contact you regarding the order.
* Provide customer service.
* Process exchange requests or complaints.
* Improve our products, services, and website experience.
* Send offers and marketing updates where permitted by law or with your consent when required.
* Prevent fraud attempts or misuse of the website.
## 3. Data Sharing
We do not sell your personal data.
Necessary data may be shared only with parties that help us provide the service, such as shipping and delivery companies, payment service providers, and technical service providers, within the limits required to perform the service.
We may also disclose data if required by law or upon request from a competent authority.
## 4. Data Protection
We take reasonable measures to protect personal data from unauthorized access, use, modification, or disclosure.
However, no electronic method can be guaranteed to be 100% secure.
## 5. Cookies
The website may use cookies and similar technologies to improve the user experience, analyze website usage, and measure the performance of marketing and advertising campaigns when used.
## 6. Data Retention
We retain personal data for the period necessary to fulfill the purposes for which it was collected, or for the period required by relevant legal and regulatory obligations.
## 7. User Rights
You may contact us to inquire about your personal data, request correction, or exercise the rights available to you under applicable laws.
## 8. Privacy Policy Updates
The Privacy Policy may be updated from time to time, and the latest version will be published on the website.
## 9. Contact Us
For any inquiries related to privacy or the use of your data, you may contact *Heat & Eat* through the official contact methods shown on the website.
WhatsApp order notifications
After placing an order, the customer may choose to open a WhatsApp conversation with Heat & Eat to receive order notifications and status updates. These updates are only enabled after the customer taps the WhatsApp button and sends the pre-filled message.
*Heat & Eat* respects its customers' privacy, and we are committed to handling personal data collected through our website in a way that protects it and uses it only for the purposes necessary to provide our services.
## 1. Data We May Collect
When using the website or placing an order, we may collect certain data, such as:
* Name.
* Phone number.
* Delivery address.
* Email address, when provided.
* Order and purchase details.
* Information related to website usage.
* Payment data necessary to complete the transaction through payment service providers, when electronic payment methods are used.
## 2. How We Use Data
We may use your data to:
* Confirm and fulfill orders.
* Deliver products.
* Contact you regarding the order.
* Provide customer service.
* Process exchange requests or complaints.
* Improve our products, services, and website experience.
* Send offers and marketing updates where permitted by law or with your consent when required.
* Prevent fraud attempts or misuse of the website.
## 3. Data Sharing
We do not sell your personal data.
Necessary data may be shared only with parties that help us provide the service, such as shipping and delivery companies, payment service providers, and technical service providers, within the limits required to perform the service.
We may also disclose data if required by law or upon request from a competent authority.
## 4. Data Protection
We take reasonable measures to protect personal data from unauthorized access, use, modification, or disclosure.
However, no electronic method can be guaranteed to be 100% secure.
## 5. Cookies
The website may use cookies and similar technologies to improve the user experience, analyze website usage, and measure the performance of marketing and advertising campaigns when used.
## 6. Data Retention
We retain personal data for the period necessary to fulfill the purposes for which it was collected, or for the period required by relevant legal and regulatory obligations.
## 7. User Rights
You may contact us to inquire about your personal data, request correction, or exercise the rights available to you under applicable laws.
## 8. Privacy Policy Updates
The Privacy Policy may be updated from time to time, and the latest version will be published on the website.
## 9. Contact Us
For any inquiries related to privacy or the use of your data, you may contact *Heat & Eat* through the official contact methods shown on the website.
WhatsApp order notifications
After placing an order, the customer may choose to open a WhatsApp conversation with Heat & Eat to receive order notifications and status updates. These updates are only enabled after the customer taps the WhatsApp button and sends the pre-filled message.